1 My agency will contact you every year to review your coverage’s. Our goal is to see that you never have a surprise at claim time and that you always get the discounts that yout are eligible for.
2 We have 6 licensed full time agents, plus a complete support staff, for a total of 10 team members, with over 60 years, cumulative insurance experience. I can assure you that when you call, the person that answers the phone will be knowledgeable and will make you one of our highest priorities.
3 Every call coming into the agency is answered by a living breathing person, who will either handle your concern or put you in touch with the person you need.
4 We will handle your needs with accuracy and in a timely manner.
5 We want you to be assured that your business is important to us; therefore, we will do our very best for you.
6 If a problem does arise – everyone here at the agency will work with you to find the best solution.
7 We promise to listen to your needs and your concerns and to be there for you when ever you needs us.
8 You don’t have one agent working for your; you have the entire Mason Pasquin Agency team working for you.
9 We never close for lunch–there is always someone available to assist you.
10 We have 2 locations to serve our clients–with after hours customer and claim service just by calling out agency number.
11 Our full service insurance and financial services office is able to handle all of your insurance, retirement, and college planning needs.
12 We have the stability of Allstate to count on, and a local claims office. When you file a claim we guide you through the claims set-up and do our best to assist you throughout the claims process.
13 We are dedicated to educating our clients and advising them on their individual needs.
14 We recognize that it is a privilege and honor to be able to serve you, and we desire to earn your continued trust and business.