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Meet Our Team

Steve Mason


General Manager 

I have over 30 years of experience in the insurance industry and now I am the general manager of the Mason Pasquin Agency. As I have evolved in the business and gained experience, I have found to enjoy taking care of families and being the trusted advisor for all their insurance needs!

I grew up as a military brat and have been in many places, and met different people, however I grew up mostly in Virginia Beach and graduated from the University of MD.

When I am not at work I’m either in the yard, catching a game or spending time with my family, especially the kids.

I love to get involved in the community and have been involved in Homeowner Associations where I live; I enjoy coaching in recreational leagues or basketball, and positively impacting kids. Finally, I enjoy sweets way too much, I’m a good golfer and love the water.

Julie Pasquin


Agency Owner 

I became an agency owner 2 years ago after realizing I love helping people and want to make sure our customers are protected adequately.

I grew up in Colorado and have lived in many places including Hawaii and England thanks to the Air Force!

When I am not at work I enjoy doing home projects and bring old furniture back to life. I love country music and nothing beats listening to a great local band or going to a concert on a Saturday night. I do love NFL football too.. go Broncos!

Kristy Croswell


Senior Sales Manager

My journey in the insurance industry started in 1999 with an independent agency, which was an amazing opportunity that soon led me to the agency. I love this industry for the mere fact of helping individuals and families protect their most valuable assets.

I grew up and was raised in Gloucester County, VA. I also love to travel and have been an avid traveler with a great opportunity to see many parts of the world gaining knowledge and understanding of many different cultures.

Some of my hobbies include any outdoor activities, being in the water boating or fishing, weekend getaways to the mountains or beach, spending time with my family, and listening to blues music from the deep south.

I am a firm believer that time is short so my motto is to enjoy and cherish every minute of life to it’s fullest.

Patricia Brown


LSP

I was raised in a military household, we lived up and down the east coast, and finally settled down here in Williamsburg VA. I went to Lafayette High School and attended Thomas Nelson Community College. Part of why I love my job is because I love being involved in the community, meeting new people and helping families.

I enjoy raising my 3 wonderful children, and watching them grow. All of my children play sports and are always on the go, our weekends are filled with good people, good food and football.

Aside from sports, my kids and I are always working on arts and crafts, but I also love a good book.

I have been a part of the Williamsburg Youth Football and Cheerleading League for over ten years.

Sybil Tompkins


Customer Service Specialist

My career in the insurance industry began in the claims department, where I worked for 20+ years, prior to joining Mason Pasquin Agency. I have enjoyed my job through all these years because I love developing long lasting relationships with our customers.

I grew up in rural upstate New York. After graduating from the University of Pennsylvania, I worked in the claims department, and have been privileged to continue my relationship with the Agency ever since.

When I’m not at work, I enjoy the opportunity to travel throughout Virginia, or stay at home and enjoy a book and a cup of coffee.

Travis Carter


Licensed Sales Professional 

I have worked in the insurance industry for a little over 3 years now. What excites me the most about what I do, is helping families become properly protected for their family and future.

I grew up in West Point, Virginia and have a very diverse background. I have worked with my hands and in customer relation my whole life. When I’m not at work, I enjoy spending time with my daughter and my family at Bush Gardens, the beach or watching football. I am a big football and sports fan, and I have even helped coach my daughter’s tee-ball team and was an assistant coach in my local youth football league.

I love listening to music and going to live events, whether it be a big events or just in a back yard.